Self-Service won’t replace your Agency. It will reveal whether your value is visible.

Published on March 3, 2026

The insurance industry has historically characterized “self-service” as if it were a single finish line. Build a portal. Expose some documents. Enable a few transactions. Do these things and adoption will follow. The reality is far more nuanced. The finish …

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Painter Admits He Fraudulently Collected $10K in Workers’ Comp After Returning From Injury

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